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Privacy Policy

Last updated May 2026
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This Privacy Policy outlines how TyreApp ("we", "our", or "us") collects, uses, stores, and protects the personal information of users of our mobile applications and platform, including both Customers and Contractors ("you"). By using our services, you agree to the practices described in this Privacy Policy.

Information we collect

Information you provide directly:

  • Full name
  • Email address
  • Phone number
  • Payment information (processed via secure third-party providers)
  • Service details and preferences

Automatically collected information:

  • Device information (model, OS, IP address)
  • Location data (to connect Customers with nearby Contractors)
  • Usage data (interactions within the app)

Contractor-specific data:

  • Business and identity verification documents
  • Insurance and qualification information
  • Vehicle and equipment details
  • Before/After job photos and service notes

How we use your information

We use your information to:

  • Provide and improve our services
  • Facilitate bookings and payments
  • Match Customers with nearby Contractors
  • Communicate service updates and support
  • Ensure safety, fraud prevention, and service quality

Sharing of information

We may share your information with:

  • Contractors (Customer details only as needed to complete a job)
  • Customers (Contractor profiles once a job is accepted)
  • Payment processors
  • Legal or regulatory authorities when required
  • Service providers assisting with operations (e.g. cloud hosting, analytics)

Data retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Your rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent for processing where applicable

To exercise these rights, contact us at info@tyreapp.co.uk.

Data security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. However, no system is entirely immune to risk. Users are encouraged to safeguard their login credentials.

Cookies and analytics

Our apps may use cookies or analytics tools to understand usage patterns and improve functionality. These tools may collect anonymised data to help us improve the service.

Third-party links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

Children's privacy

TyreApp is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn we have collected such data, it will be deleted promptly.

Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notification. Continued use of the app indicates your acceptance of the updated policy.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at info@tyreapp.co.uk.

TyreApp

On-demand mobile tyre fitting across the United Kingdom. We bring the tyre. You stay where you are.

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Get in touch

  • Viglen House, Alperton Lane,
    Wembley, HA0 1HD, London, UK
  • info@tyreapp.co.uk
  • 0333 004 0011
© TyreApp Ltd. Established 2023 · Registered in England & Wales. Made for British roads.